NEW SYSTEMS OF SERVICE OF "LUFTHANSA" AND "ALITALIJA".
NEW SYSTEMS OF SERVICE OF "LUFTHANSA" AND "ALITALIJA".
"Lufthansa" will convert salons on distant flights.
"ALITALIJA" ENTERS THE NEW CLASS - "MAGNIFIKA".
Developing a new order of service in the first and
Business classes, airline "Lufthansa" first of all
Was guided by the desires of clients revealed in a course
The developed sociological researches. It was found out, that
Following moments have paramount value: width
Armchairs, possibility independently to distribute time in flight
And individual service.
New service of "Lufthansa" provides beds onboard,
The restaurant power supply system ala carte and a wide choice
Video films to look which it is possible throughout all
Flight. Changes will occur in service of passengers not
Only during flight, but also at the airport. New service in
The first and business - classes it will be entered on all flights on
Long distance from the middle of 1998
At press conference in headquarters "Lufthansa" in
Frankfurt on December, 10th Fred Rajd, the chairman of board
Airlines, has declared: "We constantly improve service for
To correspond to requirements of passengers and to keep
Positions of one of leading airlines of the world. On
Re-equipment of the first and business - classes is spent more
250 million stamps Is the considerable investments working on ours
The future ".
In a new first class the distance between armchairs is increased
With 157 to 234 sm the Armchair can be disassembled and transformed in
2-metre bed. Besides, the special sideways falls
shtorka which, fencing off an armchair, creates the separate
Space. Fresh bedsheets and pyjamas Any onboard stand out
The armchair can be converted in a study equipped
Special sockets for connection of the personal
Computers.
Passengers of the first class eat п la carte, that is can
Individually, during time convenient for them to make the order of dishes
Or products on personal taste. Besides, now will be
To be used new china.
One of the key moments of improvement of service in
The first and business - classes there was a new concept
Entertaining programs in flight - passengers can choose in
To onboard videoshop of 20 films. In an armrest of each armchair
There is a sliding miniTV and ear-phones with the improved
Sounding.
The Business class is equipped by new armchairs, distance between
By which it is increased with 102 to 123 the Back see is postponed under
Corner in 125 degrees.
A food of passengers is improved. In wide assortment are switched on
Additional snack and desserts. The passengers, flying at night,
Can have a sleep longer now in the morning, preliminary having reserved
Easy breakfast (coffee, tea, croissants, orange juice),
Which will submit before planting.
On long day flights the general program of video films
16 hours, on shorter day and night - to 8 last
Hours. Salons are equipped by new ear-phones.
From the middle of January "Lufthansa" enters also new service in
The airports of Frankfurt and Munich. Passengers of the first and
The business classes, arriving to these airports in the morning, can
To take a shower and receive an easy breakfast. Passengers of the first
Class can, besides it, spend some hours in
The nearest hotel "п п п п©п п?я п п " at the expense of "Lufthansa" to Passengers
Business class this service is given at additional expense.
"Lufthansa" plans to open new exclusive halls
Expectations for passengers of the first and business - classes in
Frankfurt, Munich and Dц sseldorf to spring of 1998
Airline "Lufthansa" also intends in the winter 1998 -
1999 gg to offer new service to passengers of the economic
Class.
Italian "Alitalija", salons of the first class of planes
Which on distant routes frequently were thin, has entered
New class. She has named it "Magnifika" and the salon has turned in
Business class with the improved service. Giving to passengers
Almost the same service, as in the first class, flight in
"Magnifika" will manage it practically in 2 times more cheaply. So,
Carrying out flight Rome - New York - Rome, the passenger paid for the ticket
The first class of 4000 dollars, and in "Magnifika" pays 2600
Dollars. As a result of the specified innovation the Italian
The airline could fill with passengers salons completely
The former first class.
On short European routes in to 3 -
4 hours "Alitalija" also has cancelled the first class (the reason again
In very low it napolnjaemosti). She has named salons
The first class "eurobusiness class", but with the best service, than
In a business class Tickets in evrobiznesklasse are cheaper, than were in
The first.
Victor Andreev.
//* an information Source: the Aviation market, 15.01.98
//* Reg. Nom. - 1080100001.15-------------------------------------------
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